Integrative Therapy

Cancellation Policy

Effective Date: 9/26/2024 At Courageous Soul Healing, we value your commitment to the therapeutic process and understand that life can sometimes present unexpected challenges. To ensure that we can serve all our clients effectively, we have implemented the following cancellation policy: Cancellation Notice: • If you need to cancel or reschedule your appointment, please provide at least 48 hours' notice. • Late cancellations or no-shows will be charged for the full session using the payment method provided at booking. Clients arriving more than 15 minutes after their appointment start time will be considered a no-show. • Should we need to reschedule with less than 24-hours’ notice, clients will not be charged any fees and will receive priority rebooking or a full refund if desired. How to Cancel: • To cancel or reschedule, please contact our office directly at jennifer@courageoussoulhealing.com. • We cannot accept cancellations via text or social media. Exceptions: • We understand that emergencies and unforeseen circumstances may arise. In such cases, please reach out to us as soon as possible, and we will review your situation on a case-by-case basis. • We will provide a one-time cancellation fee waiver for extenuating circumstances. Thank You: We appreciate your understanding and cooperation. By adhering to this policy, you help us maintain an efficient schedule that benefits all our clients.

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